*COVID 19 UPDATE: There may be shipping delays due to the current Covid 19 crisis.  We are processing orders in a manner that insures safety for all parties involved, and shipping companies are also experiencing delays, including USPS, our primary shipping agency.  Please allow 7-10 business days for shipping.  Thank you for your patience as you shop during this time.

 

Shipping Policy

Please allow 3-5 business days for your shipment to be process and be shipped.                                                                                                        Weekends and holidays  are excluded. In case of high volume orders, which happens quiet often, it will be communicated through our website and our platforms.

Damages

Vovelaviva is not responsible for any merchandise that is lost, stolen or delivered to wrong address.  Please double check all shipping information prior to submitting your order.  Contact your local post office for any questions concerning missing packages.

 Shipping costs are NON-REFUNDABLE.

Return policy

Vovelaviva does not accept returns at the moment. Please verify your order before buying and making sure you have the right product with the right measurements.

If you have any questions concerning your purchase, please email help@vovelaviva@gmail.com

CUSTOMER SERVICE HOURS: M-F 9am-6pm